Davinci protects consumer’s legal rights sufficiently and obeys relevant regulations strictly, providing perfect service guarantee to consumer and promising seriously to stick to our product policy of installing, debugging, replacing, repairing and warranty.

Within 7 days of receipt, you can apply unconditional return & replacement through our WeChat official account “Davinci-Board” or service hotline 400-838-0577.

After your purchasing and signing for the equipment, Davinci provides free service of common installing and debugging for the first time, and assist to you complete registration code activating task on our WeChat official account. 

Within 30 days of purchasing and receiving of the equipment, you can apply replacement product through our WeChat official account. Once confirming qualified, you can get replacement equipment and our 2nd free installation & debugging by after-sale inspection report.

From purchasing date on, you can apply free repairing within warranty scope through our WeChat official account “Davinci-Board” or service hotline 400-838-0577.

Please make sure your sign for the equipment by yourself and verify if it’s complete on the spot. Then you can log in our WeChat official account “Davinci-Board” and enter “Registration & Activation” Center to input and validate SN code and finish registration code activating task.